Tuesday, October 09, 2007

Central Administration site - Service Unavailable

I was working on a client's environment this week when all of a sudden the Central Admin and Shared Service Provider sites stopped working. Requesting any URL from these sites returned a "Service Unavailable" message. The main content web site kept responding though.

When I checked IIS I noticed that the Application Pools for these web apps were stopping as soon as I put through a page request. I'd restart them and they would stop again straight away.

IISReset didn't do anything for me. Two Event Log errors entries being written each time the app pool was shut down. Details are below.

We executed our "Base Cotingency Plan" (i.e. we rebooted the server) and everything went back to working as expected.

I've no real insight on this one, but I thought I'd post it in case others come across it.

Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1009
Date: 9/10/2007
Time: 12:33:13 PM
User: N/A
Computer: SHAREPOINT1
Description:
A process serving application pool 'SharePoint Central Administration v3' terminated unexpectedly. The process id was '11380'. The process exit code was '0x80'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Event Type: Error
Event Source: W3SVC
Event Category: None
Event ID: 1002
Date: 9/10/2007
Time: 12:33:13 PM
User: N/A
Computer: SHAREPOINT1
Description:
Application pool 'SharePoint Central Administration v3' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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