Saturday, August 25, 2007

WSS 3.0 Content Indexing: The update cannot be started

I noticed recently that I was getting an error in my Application Event log every time the WSS Search Service ran. That means an error every five minutes, which is a little disheartening. One option is to change the WSS index schedule so that the error only occurs once per day – but some might say that is avoiding the issue. Which I suppose is a fair point.

The error that was showing up in my Application Event Log was:

Event ID 2424
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application 'Search', Catalog 'index file on the search server Search'

I fixed this by going to Central Administration – Operations – Services on Server. I selected the Windows SharePoint Services Search entry. I then changed the Service Account username and password to match the Content Access Account details. Click OK on the bottom of the page and wait five minutes.

Once I saw that the error was no longer being logged I went back and set the Service Account back to its original username and password. Still no sign of the error. I also verified that WSS was indexing content again.

So a bit of a strange issue. It looks like some settings got messed up along the way and just need to be reset. I did notice that the error started to happen after some scheduled maintenance on the SQL Server. I'll have a word with the SQL Admin and see what he's been up to.