Thursday, December 15, 2005

Problems editing a page in FrontPage

We have been having a problem at one of our clients. What was going to be an easy update using Frontpage, became a 6 hour banging head against wall, us-against-FrontPage battle.

The problem:
Open the WSS site in FrontPage 2003. Open the Default.aspx page.
Frontpage displays the following error:

"The server could not complete your request. Contact your Internet service provider or web server administrator to make sure that the server has the frontpage server extensions or sharepoint services installed."
  • We removed FrontPage 2002 Server Extensions from the box
  • We upgraded to WSS SP2
  • We restarted IIS
  • We restarted the server

Nothing. The following Microsoft KB gave us a hint:
http://support.microsoft.com/kb/830342/

There were no custom web parts on our page, so it wasn't too obvious. However, when we looked in the Web Part Page Gallery we found a web part with an error. We dragged it on to the page, then deleted it (thus removing it from the web part page gallery).

That was it! FrontPage-Nil, Us-One